Help Center

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Help Center

About Our Products

About Our Products

Product Appearance & Smell

Why does your Everyday Coverage Tinted Sunscreen come in three tints only?

Why does the Vitamins C+E+Ferulic Serum smell this way, is it still good?

Using Our Products

How long will it take before I see a difference in my skin from using your products?

5 Steps to Skin Health + Beauty

Cleansers

Can I alternate the oil cleansers with the Treatment Cleanser?

What is the difference between the Pure + E.O. Free Oil Cleanser and the Replenishing Oil Cleanser?

How should I use your oil cleansers?

Serums

What is the difference between the Gentle Retinol Night Serum and the Treatment Retinol Serum?

What is the difference between the Soothing B3 Serum and the Redness Relief Serum?

Marie Veronique Serum Overview

Is it normal to experience immediate tingling right after applying the Intensive Repair Serum?

What’s the difference between C-Therapy and Vitamins C+E+Ferulic?

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Oils

The Barrier Lipid Complex is so heavy—won’t it clog pores?

What is the difference between the oils?

What makes the Rejuvenating Night Oil Extra Healing?

How do I apply oil?

I have oily skin—can I still use a face oil?

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Sunscreen

How should I use the Everyday Coverage Tinted Sunscreen?

Expiration Date/Product Care

Why do your products not come sealed?

Should I refrigerate my products?

What is the shelf life of your products?

When does your sunscreen expire as it doesn’t say on the bottle?

Masks

How should I use mask products?